What Our Customers Say
As Honda Main Agents, Celtic Mowers have to attain certain high standards in Customer Care. These are prescribed & monitored by Honda themselves.
This year we are delighted to report, that again we excelled in the positive views of our customers with regards the service they received.
The criteria which we are scored against is onerous & covers :-
- Opening hours.
- Parking space.
- Appearance of the showroom.
- Waiting time before being attended to.
- Dealer advice / expertise.
- Range / availability of Honda products.
- Order / product delivery time-frame.
- Ease of making / completing payment.
- Dealer servicing facilities.
- Delivery experience.
Each section is marked out of 10 & we are delighted that we averaged a score of 9.6 !
We are delighted with the results which we believe are due to our staff taking ownership of the business & treating our customers as they themselves would wish to be treated in the same situation.
We strive to deliver the best customer service & experience for our customers daily so to have this recognition is important to us.
Celtic Mowers - Where The Customer Counts !
